APEFAM formally adopts the FM definition of the ISO 41011:2017

Organizational function which integrates people, places and processes within the built environment, with the purpose of improving the quality of life of people and the productivity of the main business.

An FM encompasses multi-disciplinary activities within the built environment and managing the impact on people and their workplace.
An effective FM, combining resources and activities, is vital to the success of any organization. At the corporate level, it contributes to the execution of strategic and operational objectives. On a day-to-day level, an effective FM provides a safe and efficient work environment, which is essential to the performance of any business, whatever its size and scope.
Within this rapidly growing discipline, FM professionals have broad responsibilities for providing, maintaining, and developing a host of services, ranging from property strategy, space management, and communications infrastructure to building maintenance, administration, and management. of contracts.